Tuesday, April 15, 2008

Saying Sorry Is Overrated

One time in the office, cm (client mngr.) walked past an agent and
heard the latter said something in tagalog.
Easily gets pissed to non-compliance to
simple rules like the English-Only-Policy, she said,
"Hey! When did you learn EOP?!"
the agent unsure of how she will react just said, "Oh! Im sorry."
In slight annoyance CM told the agent, "Saying sorry is overrated."
Then to my surprise this agent with an explosive
suddenly, sillily came out with
"Ah ok, I apologize!"

Funny. Silly. True.

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